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Your privacy on Sqare.

What the current service uses and why.

Account and shop information

Sqare stores seller account details, shop information, offers and uploaded photos to operate the service. Public shop and offer information can be viewed without an account. Account passwords are handled by the authentication backend.

WhatsApp contact

With seller consent, a verified business contact is used to open WhatsApp enquiries. People following that handoff can see the contact number in WhatsApp. Sqare does not receive the content of private WhatsApp conversations.

Cookies and measurement

Necessary storage keeps you signed in and remembers your cookie choice. If you allow analytics, Sqare keeps a random first-party browser ID, a 30-minute session, page views, executed searches, product clicks, device/browser/OS category and the referring site. We also send consented page views, sessions, clicks and journey events to PostHog, our analytics processor, so we can understand how the marketplace is used. PostHog is configured without session recording and without collecting the browser IP address. We do not use analytics for advertising or sell it. Anonymous search counts (query, filters, result count and whether anything matched) are recorded without a browser ID; a short-lived daily dedup hash prevents a refresh from counting twice and is not used as a profile. Personalisation uses analytics history only for recommendations. Measurements are interactions, not verified people, conversations or sales.

Your choices

Analytics and personalisation are optional and off until you choose them. Use Cookie choices to change or withdraw consent; withdrawing clears the browser ID and session cookies and stops new analytics events. For deletion of recorded history, use Help until a self-service deletion control lands. The target retention is 90 days for detailed activity and 13 months for non-identifying daily totals; the scheduled jobs that enforce it arrive with the dashboard chunk.

Reports and support

Report details and optional follow-up contact information are available to authorised staff, not the reported seller. Support requests are associated with the seller account and are visible to that account and authorised operators.

Your information

Keep public details current in your workspace. Use Help to request correction, account removal or assistance with your data. Operational and moderation records may need to be retained to handle safety, disputes about Sqare services or applicable obligations.

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